Stop Making Employees Rediscover What You Already Know Many managers waste employees’ time by pretending every answer has to be discovered rather than taught. There’s a version of leadership that sounds thoughtful, empowering, and sophisticated on the surface, but in practice, it often amounts to a slower way of withholding useful judgment. The employee brings…
Helping Employees Change Unproductive Behavior Patterns A practical, step-by-step guide for managers who want to help employees change recurring unproductive behaviors through a structured, compassionate coaching process that keeps the employee in the driver’s seat. This process works best when an employee comes to you for help with an issue they want to improve. For…
A marketing professional came into coaching after her second layoff in 12 months, carrying the kind of discouragement that hits hard when the interviews keep happening and the feedback keeps disappearing. She had 10 years of solid experience in analytics, customer experience, and product marketing. She had plenty of knowledge, but what she lacked was…
